Collaborative Board Enhancement Requests

Twice a year, the TeamDynamix (TDX) Collaborative Board (CB) collects and prioritizes our Top 10 enhancement requests to send to the vendor.

Shared and discussed with TDX vendor liaisons on 2025-11-06

Ticketing

  • Add new custom attribute field types and/or validation

Email Service

  • Improve visibility of when emailed-in attachments are rejected

Ticket Workflows

  • Date-triggered timer step

Knowledgebase

  • Scope editing permissions on knowledge base categories/articles to specific group

Notifications/Outbound Email

  • Add more notification template tags to notification template

Assets/Configuration Items

  • Interactive Graphical user interface to create CMDB relationships between Assets, groups and other dependencies
  • Add a Family and Class standard attribute for CMDB

Project Request Workflows

  • Allow reordering project request workflow

Form Builder/Custom Forms

  • Ticket Update Forms

Client Portal

  • Allow unsanitized content in client portal header/footer